Industries · Retail & E-commerce

Retail ERP in Saudi Arabia

The store, the website and the warehouse each keep their own count, and the customer is a stranger in every channel. IntellaQ gives retail one stock figure and one customer record — across every branch and marketplace.
99.2%Stock accuracy across channels
+18%Repeat purchase rate
1Record per shopper

// Today vs. with IntellaQ

Three things that cost retail & e-commerce businesses every month

Flip any card to see how it's fixed — or switch the whole view.

Online and in-store stock never agree

Orders are accepted for items that sold out in branch an hour ago. Refunds and apologies follow.

One stock figure, every channel

Every sale, return and transfer posts in real time, so the website never sells what a branch already sold.

Promotions run blind

Discounts launch without knowing margin per item, and nobody measures what they actually moved.

Promotions with the margin in view

Discounts are modelled against item margin before launch and measured on what they actually moved.

Loyalty lives in a separate app

Points, purchase history and support tickets sit in three systems that have never met.

Loyalty on the same record

Points, purchases and support tickets meet on one customer, in store and online.

// What you run on IntellaQ

Six modules, one record

Each goes live on its own. Together they share one ledger, one customer and one stock figure. Select a module to see what it does.

  • POS & branches

    Fast POS for every branch, with offline mode and ZATCA-compliant receipts.

  • E-commerce & marketplaces

    Your storefront and marketplaces selling from one live stock count.

  • Inventory & replenishment

    Reorder points and transfers driven by real sell-through, not guesswork.

  • Pricing & promotions

    Price lists, promotions and margin rules managed centrally, measured per item.

  • Loyalty & CRM

    Points, tiers and purchase history on one customer across every channel.

  • Finance & ZATCA billing

    Daily branch P&L, VAT and Phase 2 e-invoices from one ledger.

// Live view

A morning on IntellaQ, for retail & e-commerce

Sample data, but the shape of a real morning: the numbers that matter and what changed since you last looked.

// FlowAI inside

Three FlowAI agents built for retail & e-commerce

Each agent drafts and flags; a named person approves anything that posts or reaches a customer.

Replenishment planner

Suggests transfers and purchase orders from sell-through, lead times and upcoming promotions.

Promotion analyst

Estimates margin impact before launch and reports what each promotion really moved.

Customer agent

Answers order, return and stock questions on WhatsApp in Arabic and English.

// Your rollout

Module by module, over twenty weeks

Retail ERP in Saudi Arabia, built around how retail & e-commerce works

Retail ERP in Saudi Arabia only works when the website and the branches count the same stock. We connect your POS system in Saudi Arabia, your online store and your warehouses with omnichannel inventory management, and keep retail loyalty and CRM on the same customer record.

One stock figure, every channel

Every sale, return and transfer posts in real time, so the website never sells what a branch already sold.

Promotions with the margin in view

Discounts are modelled against item margin before launch and measured on what they actually moved.

Loyalty on the same record

Points, purchases and support tickets meet on one customer, in store and online.

How we roll out retail ERP in Saudi Arabia, step by step

1 · Diagnose (weeks 1–2)

Two weeks inside your numbers and processes, ending in a written plan and a fixed price in Saudi riyals.

2 · First release

The workflow that costs you most goes live first, and your team uses it on real work rather than in a demo.

3 · Roll out

The rest follows in two-week releases, each one reviewed with the people who use it every day.

4 · Run and improve

Support and training in Arabic and English, and a monthly review of what to change next.

Retail ERP in Saudi Arabia, from Riyadh and Jeddah to Khobar and Dammam

Retail ERP in Saudi Arabia only works when the website and the branches count the same stock. We connect your POS system in Saudi Arabia, your online store and your warehouses with omnichannel inventory management, and keep retail loyalty and CRM on the same customer record.

Retail ERP in Riyadh

Head offices and multi-branch groups in the capital. We work by video call on the Saudi week and come on site when the work needs it — ERA Culture Design is one of our Riyadh clients.

Retail ERP in Jeddah

Trading, contracting and service companies on the west coast, with Arabic and English teams side by side. Harvest FSC, a Jeddah fire-protection contractor, is one of our clients there.

Retail ERP in Khobar

Where many of our contracting and industrial clients are based, including Rise & Build, PSCC and New Modular.

Retail ERP in Dammam

Manufacturers, contractors and distributors across the Eastern Province. PSCC, one of our clients, works across Khobar and Dammam.

Running Odoo, or considering it?

If your business runs on Odoo or is choosing it, see Odoo for retail in Saudi Arabia: which Odoo apps fit retail & e-commerce workflows, what needs Saudi localisation and what needs a custom module.

Questions about retail ERP in Saudi Arabia

How long does it take to implement retail ERP in Saudi Arabia?

First live module in about four weeks — usually pos & branches. A full rollout across all six modules typically runs twelve to twenty weeks, depending on how much history you migrate.

Does it handle ZATCA e-invoicing, Arabic and Hijri dates?

Yes. Phase 2 e-invoices are generated from the transaction itself, every screen and document works in Arabic and English, and Hijri and Gregorian dates sit side by side.

Can we keep our current accounting software?

You can for a transition period — we integrate at the ledger level. Most clients move fully within the first year, once they see what a single ledger makes possible.

How much does retail ERP in Saudi Arabia cost?

Pricing is per active module plus per user, with a one-off implementation fee scaled to what you migrate. We put a real number on it after the discovery call.

// Next step

Tell us where it hurts. We will show you the system that fixes it.

We reply within one working day · proposals and prices in SAR

Chat on WhatsApp