Industries · Retail & E-commerce

ERP & CRM for Retail & E-commerce

The store, the website and the warehouse each keep their own count, and the customer is a stranger in every channel. IntellaQ gives retail one stock figure and one customer record — across every branch and marketplace.
99.2%Stock accuracy across channels
+18%Repeat purchase rate
1Record per shopper

// Today vs. with IntellaQ

Three things that cost retail & e-commerce businesses every month

Flip any card to see how it's fixed — or switch the whole view.

Online and in-store stock never agree

Orders are accepted for items that sold out in branch an hour ago. Refunds and apologies follow.

One stock figure, every channel

Every sale, return and transfer posts in real time, so the website never sells what a branch already sold.

Promotions run blind

Discounts launch without knowing margin per item, and nobody measures what they actually moved.

Promotions with the margin in view

Discounts are modelled against item margin before launch and measured on what they actually moved.

Loyalty lives in a separate app

Points, purchase history and support tickets sit in three systems that have never met.

Loyalty on the same record

Points, purchases and support tickets meet on one customer, in store and online.

// What you run on IntellaQ

Six modules, one record

Each goes live on its own. Together they share one ledger, one customer and one stock figure. Select a module to see what it does.

  • POS & branches

    Fast POS for every branch, with offline mode and ZATCA-compliant receipts.

  • E-commerce & marketplaces

    Your storefront and marketplaces selling from one live stock count.

  • Inventory & replenishment

    Reorder points and transfers driven by real sell-through, not guesswork.

  • Pricing & promotions

    Price lists, promotions and margin rules managed centrally, measured per item.

  • Loyalty & CRM

    Points, tiers and purchase history on one customer across every channel.

  • Finance & ZATCA billing

    Daily branch P&L, VAT and Phase 2 e-invoices from one ledger.

// Live view

A morning on IntellaQ, for retail & e-commerce

Sample data, but the shape of a real morning: the numbers that matter and what changed since you last looked.

// FlowAI inside

Three FlowAI agents built for retail & e-commerce

Each agent drafts and flags; a named person approves anything that posts or reaches a customer.

Replenishment planner

Suggests transfers and purchase orders from sell-through, lead times and upcoming promotions.

Promotion analyst

Estimates margin impact before launch and reports what each promotion really moved.

Customer agent

Answers order, return and stock questions on WhatsApp in Arabic and English.

// Your rollout

Module by module, over twenty weeks

// Questions

Asked by most retail & e-commerce teams

How long does implementation take for a retail & e-commerce business?

First live module in about four weeks — usually pos & branches. A full rollout across all six modules typically runs twelve to twenty weeks, depending on how much history you migrate.

Does it handle ZATCA e-invoicing, Arabic and Hijri dates?

Yes. Phase 2 e-invoices are generated from the transaction itself, every screen and document works in Arabic and English, and Hijri and Gregorian dates sit side by side.

Can we keep our current accounting software?

You can for a transition period — we integrate at the ledger level. Most clients move fully within the first year, once they see what a single ledger makes possible.

What does it cost?

Pricing is per active module plus per user, with a one-off implementation fee scaled to what you migrate. We put a real number on it after the discovery call.

// Next step

Tell us where it hurts. We will show you the system that fixes it.

We reply within one working day · proposals and prices in SAR

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