Process

Two-week loops. One accountable lead.

No six-week discovery phase before you see anything. You approve a direction in week two and something is live by week four.

01
Week 1–2

Diagnostic

We go through your analytics, CRM exports, ad accounts and last year’s content. We interview four of your customers and two of your sales people. You get a written read of where the money is leaking.

Deliverable
Findings memo + priority list
02
Week 3–4

Platform & plan

One strategic idea, three creative routes, a channel plan and a budget. Presented in a room, not a PDF drop. We leave with a decision the same day.

Deliverable
Platform, routes, media plan
03
Week 5–8

Build

Production, design and engineering run in parallel two-week sprints. You see work in progress every second Thursday — real assets and a clickable build, never a status slide.

Deliverable
Assets, staging build, tracking
04
Week 9

Launch

Soft launch to a small audience, read the data for five days, then open the spend. Rollback plan written before we go live, every time.

Deliverable
Live campaign or product
05
Ongoing

Compound

Monthly reviews against the numbers we promised, quarterly resets on strategy, and a documented handover so your team can run what we built.

Deliverable
Monthly report + roadmap

What we need from you

Three things, and the work moves at full speed: one decision-maker in the room, access to your data in week one, and honest answers about what has already failed.

Four inputs that keep a digital agency process on schedule

One decision-maker, available fortnightly
Analytics, ad and CRM access in week one
Brand assets, or permission to make new ones
Feedback consolidated into one voice, within 48 hours

A digital agency process that starts with the diagnostic. Decide after you read it.

Book a diagnostic