Process

Two-week loops. One accountable lead.

No six-week discovery phase before you see anything. You approve a direction in week two and something is live by week four.

01
Week 1–2

Diagnostic

We go through your analytics, CRM exports, ad accounts and last year’s content. We interview four of your customers and two of your sales people. You get a written read of where the money is leaking.

Deliverable
Findings memo + priority list
02
Week 3–4

Platform & plan

One strategic idea, three creative routes, a channel plan and a budget. Presented in a room, not a PDF drop. We leave with a decision the same day.

Deliverable
Platform, routes, media plan
03
Week 5–8

Build

Production, design and engineering run in parallel two-week sprints. You see work in progress every second Thursday — real assets and a clickable build, never a status slide.

Deliverable
Assets, staging build, tracking
04
Week 9

Launch

Soft launch to a small audience, read the data for five days, then open the spend. Rollback plan written before we go live, every time.

Deliverable
Live campaign or product
05
Ongoing

Compound

Monthly reviews against the numbers we promised, quarterly resets on strategy, and a documented handover so your team can run what we built.

Deliverable
Monthly report + roadmap

What we need from you

Three things, and the work moves at full speed: one decision-maker in the room, access to your data in week one, and honest answers about what has already failed.

Four inputs that keep a digital agency process on schedule

One decision-maker, available fortnightly
Analytics, ad and CRM access in week one
Brand assets, or permission to make new ones
Feedback consolidated into one voice, within 48 hours

A digital agency process that starts with the diagnostic. Decide after you read it.

Book a diagnostic

FAQ

Questions about our digital agency process

How does working with a digital agency in Saudi Arabia actually start?

With a two-week diagnostic rather than a pitch. We go through your analytics, CRM exports, ad accounts and last year’s content, interview four of your customers and two of your sales people, and hand you a written read of where the money is leaking.

What should we expect from agency onboarding?

Weeks 1–2 are the diagnostic. Weeks 3–4 are the platform and plan: one strategic idea, three creative routes, a channel plan and a budget, presented in a room rather than dropped as a PDF. We leave with a decision the same day.

Is the two-week diagnostic paid, and does it come before the marketing proposal?

It is paid — around SAR 15,000 — and credited back if you continue. It is the honest way to find out whether we are useful to you before either side commits to a retainer.

What is the agency project timeline from brief to launch?

Diagnostic weeks 1–2, platform and plan weeks 3–4, build weeks 5–8, launch week 9, then ongoing. You approve a direction in week two and something is live by week four.

Do the marketing and software teams work in two-week sprints?

Production, design and engineering run in parallel two-week sprints under one accountable lead. You see work in progress every second Thursday — real assets and a clickable build, never a status slide.

What does a client need to provide a digital agency?

Four things: one decision-maker available fortnightly, analytics, ad and CRM access in week one, brand assets or permission to make new ones, and feedback consolidated into one voice within 48 hours.

How do you de-risk a launch — is there a rollback plan?

Soft launch to a small audience, read the data for five days, then open the spend. The rollback plan is written before we go live, every time.

How often do we review performance — monthly or quarterly?

Monthly reviews against the numbers we promised, and a quarterly reset on strategy. The monthly deliverable is a report plus an updated roadmap, not a deck of screenshots.

Do you hand over documentation so an in-house team can take it on?

A documented handover is part of the ongoing stage, so your team can run what we built. If you would rather we kept running it, that is a choice you make later rather than a dependency we design in.

How long does a website or app project take in Saudi Arabia?

The standard shape puts something live in week nine, with build running weeks 5–8 in two-week sprints. A larger app or a full ERP rollout runs longer — which is exactly what the fixed-scope date and price are for.